Bloodsport Fightgear Adopts IT Solutions from Blue Sun
Bloodsport Fightgear (http://www.bloodsportfightgear.com) are a small company based in Hong Kong supplying replica championship wrestling belts, boxing belts, rings, belt-buckles and leather wristbands. They supply customers mostly in the United States.
As a small company, Bloodsport Fightgear have neither the time nor the resources to provide a reliable email service that is such an important communication tool with their customers. When Bloodsport Fightgear approached Blue Sun, they were running their mail through a Chinese provider and had concerns about reliability of communication as well as security. Customers were complaining that emails were being bounced back or not replied too – things were are real mess. Additionally, they already had a website but felt that it could be significantly improved to reflect the high quality products that they manufacture for their customers.
We sat down with Lotus Wang, managing director of Bloodsport Fightgear and put together a set of packages that would be both affordable for them as well as enable them to present a professional image to their customers. We selected the following packages from Blue Sun:
- Reliable Email
- Turnkey Web Presence
- Integrated Management
Reliable Email
We set the Bloodsport Fightgear team up with Reliable Email immediately. Blue Sun took over the migration of email from their old system to our enterprise-grade system. Within 48 hours Bloodsport Fightgear were able to send and receive email seamlessly from desktop computers and iPhones. We provided an email spam filter with quarantine for incoming email to ensure that emails arriving in their inboxes were only those from legitimate customers and business partners.
As part of the service included in the Integrated Management package, Blue Sun fully supports the administration of Reliable Email freeing up staff at Bloodsport Fightgear to focus solely on their business.
Bloodsport Fightgear were happy with our low cost per-user, per-month pricing for email. Moreover they still have not experienced a single email outage or failed delivery.
Turn-key Web Presence
Lotus was concerned that their customers were getting a false impression of Bloodsport Fightgear from their existing low quality website. She was sure that they were losing customers. She was looking for a solution where we were able to provide a new-look website. She wanted to author the content and have final approval of the graphics and design elements, but wanted nothing to do with the technical design, implementation and ongoing maintenance of the site.
Bloodsport Fightgear old website:
Blue Sun under took a project to design and implement the website based on discussions with Bloodsport Fightgear. We wanted to give it a modern navigation structure and make it immediately exciting while articulating the company’s products directly on the landing page. After some iteration in design working with the team at Bloodsport Fightgear we developed their new website:
As part of the service included in the Integrated Management package, Blue Sun fully supports the administration of the Turn-key Web Presence package freeing up staff at Bloodsport Fightgear to focus solely on their business. We ensure that the server runs quickly and reliably. We provide them with regular site reports detailing information about their visitors, their locations, and how they found the site. Bloodsport Fightgear chose to have their site updated by Blue Sun instead of accessing the Content Management System backend to their new website. Lotus sends her edits and changes to us via the Blue Sun Helpdesk.
For the development of the website, Blue Sun charged a low cost fixed fee.
Integrated Management
The Integrated Management package provides Bloodsport Fightgear with piece of mind. Instead of employing a member of staff to run their own IT or juggling a number of different IT vendors, the company can enjoy both increased reliability as well as significant cost savings through consolidation of service by Blue Sun.
Lotus provides her team with a single point of contact for IT matters – the Blue Sun helpdesk.
For worry-free computing and liberation from IT worries, Bloodsport Fightgear pay a low per-user, per-month subscription.
Bloodsport Fightgear’s situation is quite common among small and medium sized businesses. To find out how Blue Sun can relieve you of your business information challenges and provide you with reliable, professional, affordable solutions contact Blue Sun for a hassle-free, obligation-free discussion about your needs without the hard-sell.